This contains essential links and resources for handling customer inquiries, returns, shipping, and tracking efficiently. These tools will help you streamline processes and ensure a smooth customer service experience.
| Category | Resource | Description | Link |
|---|---|---|---|
| General Resources | Freshdesk | Manage customer inquiries, support tickets, and track issues. | Freshdesk Login |
| Shopify | Access order details, customer information, and manage returns. | Shopify Dashboard | |
| Returns Resources | Return Prime | Process returns and refunds through the Return Prime system in Shopify. | Return Prime |
| Easyship | Generate shipping labels and track return packages. | Easyship Login | |
| Tracking Resources | 17 Track | Track international shipments from multiple carriers in one place. | 17 Track |
| CNE | Track packages handled by CNE for international and domestic deliveries. | CNE Tracking | |
| Yunexpress | Monitor shipments via Yunexpress, commonly used for global logistics. | Yunexpress Tracking | |
| Evri | Track domestic and international shipments through Evri, commonly used for UK deliveries. | Evri Tracking | |
| YANWEN | Track packages shipped via YANWEN, a global logistics provider. | YANWEN Tracking | |
| USPS | Track domestic and international shipments through USPS. | USPS Tracking |
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